Google Photos Not Backing Up? Read To Know The Solution

Mobile phone companies have had to find solutions to store massive information capacities on their mobile phones, as we have seen people’s habits shift from playing games 

And using their phones for calls and SMS messages, to documenting everything that happens in their lives through photos. and videos and posting of these online.

But it’s still an uphill battle over how to store so much information on a single drive, regardless of what storage capacity you’re working on.

Photos and videos can take up a ton of our storage space, but we also use some of that space for other needs such as applications, messages, games, music, files, and other important uses that our mobile phones allow us to do.

This is why companies like Google have allowed us to continue to maintain our habits, since they have offered solutions that allow us to access more storage space.

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Enter Google Photos. Google Photos is an online photo storage and storage space that was developed by Google. 

Google offers users unlimited free space for photos up to 16 megapixels and videos up to 1080p resolution. Google Photos also allows users to use its services regardless of whether they are Android or iOS users.

Although there is a downside. There are times when Google Photos fails us to hang up or is running at a very slow pace. 

In this day and age where everything happens so fast, you can imagine how frustrating this can be.

What makes it worse is that there are times when you can’t find help and therefore have no idea how to move forward, or if you can move on.

Do not be afraid! There are solutions to this problem and we would like to discuss your options in this article. 

In fact, you have several options for what you can do to remedy the situation, depending on what you are experiencing and we would like to invite you to look at the options below. Good luck!

How to fix google photos when it is not backing up?

Solution 1:Check Google Photos backup status

Fixing Photo google

The first thing you can do to find out what might be causing Google Photos to get stuck is to check the status of the backup. 

To do this, you must first make sure that you are logged into your Google account on your Android or iPhone. Once completed, click the wizard button at the bottom of the screen and read the first card.

This card might read “Waiting for connection” or “Waiting for Wi-Fi connection.” If you see either of these two notifications, this would mean that you are not connected to the Internet and therefore cannot operate the program.  

To turn it back on, enable this on your card and make sure Google Photos in your mobile phone backup is also on, specifically for photos and videos.

The card can also read “A photo or video was skipped”. When this is the case, it simply means that a photo or video was not backed up and that is what has caused your program to freeze. 

If the card says “Backup Photos” then you can be sure that Google Photos is working fine and once again it should.

“Full backup” would indicate that all photos and videos on your mobile phone or tablet have now been stored in your Google Photos account.

If the card cannot provide the information you are looking for to make the program work the way you need it, you can try other options. Please see bel

Solution 2: adjust your backup and sync settings

back up and syncFirst, open Google Photos on your mobile phone and tap on the Menu button option.

Next, select the Settings followed by Backup and sync, and from there you can view and adjust the app settings to fix the backup error on your Google photos. 

To do this, simply double-check that you are logged into your account, and then check the folders that were enabled with the automatic backup of Google Photos. 

You can also set the upload size to high quality to choose the unlimited storage offer in your Google Photos account.

Solution 3: Allow Google Photos to Backup Your Files Using Wife or Your Mobile Network

add mediaTo activate this on your mobile phone, just follow the steps below.
On an iPhone, open your settings, then scroll down to your Google photos and select the app. Select Wireless data followed by WLAN and Cellular data.

On an Android, open your Google Photos app. Once open, click Menu, then Settings, and then Backup & Sync. 

Once there, you will see the mobile data backup, select the option that allows you to backup photos and videos using your mobile data. 

At this point, you will be able to see if your Google Photos will be able to complete their backup

Solution 4: Clear your application cache and data

cache dataIt may happen that your Google photos get stuck with the screen saying “backup 1 of XXXX”, or “check for backup items”, and finally “prepare your photos for backup “. 

In case you see any of these 3 prompts, you can clear your cache and application data from your Google Photos and your Google Play Service.

To do this on an iPhone, go to your settings, followed by General, iPhone Storage, and finally Google Photos. Delete the app and then reinstall it from the App Store.

To do this on an Android device, click Settings, then Applications, then Photos, Storage, Clear data and cache.

Solution 5: uninstall Google Photos updates

uninstallSometimes the solution to the problem is to delete your updates. Google Photos allows you the option to uninstall all updates, but this only works for Android users.

To do this, open Settings, followed by Applications and finally Photos. Tap the three-dot icon at the top right of the screen and select “Uninstall updates.”

Solution 6: manually upload your photos and videos

manuallyIn cases where Google Photos gets stuck and stops continuing to backup, you also have the option to back up them manually. 

Naturally, this is never the first thing you want to do as it defeats the purpose of its natural functioning, but if you are desperate to free up space on your phone. 

Google Photos hangs up and prepares to backup locked Google photos, is an option you may want to consider.

If you are using an Android phone, start by selecting the photo or video you want to backup to Google Photos, then click the upload icon button and then upload it to Google Photos.

If you are using an iPhone, start by opening the Google Photos app on your device. Locate the three-dot icon and click on it, from there select the backup option.

Solution 7: restart your device and/or reinstall Google Photos on your device

Restarting your phone might be all it takes to get Google Photos working the right way. It is a simple task and does not take long. 

If Google Photos is blocked, try restarting your phone, it might solve the problem.

Deleting and replacing your account on Google Photos can also do the trick. Try logging out of the app and logging back in after a couple of minutes. Sometimes that does the trick.

Uninstall and reinstall Google Photos. This probably takes the most time and effort of the options here, but it’s definitely one of the tasks you can try to get Google Photos to work properly on your device again.


Ultimately, technology can fail for many reasons and may even work for one user but not the next. 

That’s fine as long as you remember that you have other options and you can find what works for you.

So get out there and explore its possibilities, just be sure to back up those important files, as our photos are the windows to our memories and are worth keeping for the rest of our lives.


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